Terms and Conditions
(For Lock’t, Operating at https://www.lockt.co.za/)
1. Introduction and Agreement
1.1. The Website: This website, https://www.lockt.co.za/ (the “Website”), is owned and operated by [Your Company Name or Lock’t] (the “Company,” “we,” “us,” or “our”).
1.2. Application: These Terms and Conditions govern the ordering, sale, and delivery of goods, and the use of the Website. By accessing or using the Website, you agree to be bound by these Terms and Conditions.
1.3. South African Law: These terms are governed by the laws of the Republic of South Africa, including but not limited to the Consumer Protection Act 68 of 2008 (“CPA”) and the Electronic Communications and Transactions Act 25 of 2002 (“ECT Act”).
2. Purchase of Goods
2.1. Product Availability: The products displayed on the Website, such as Metal Tags and iPhone Cases, are subject to availability.
2.2. Pricing and Payment: * Prices are displayed in South African Rand (R) and include VAT, if applicable. * We reserve the right to change prices without notice. * Payment must be made through the payment methods provided on the Website. * Ownership of the goods will only pass to you upon receipt of full payment.
2.3. Order Confirmation: Once you have completed a purchase, you will receive an email confirmation of your order. This confirmation constitutes our acceptance of your offer to purchase.
3. Delivery and Shipping
3.1. Delivery: We will use reasonable efforts to deliver the goods within the estimated delivery times provided on the Website.
3.2. Risk: The risk of loss or damage to the goods passes to you upon delivery.
3.3. Delivery Address: It is your responsibility to provide a complete and accurate delivery address. We are not liable for any loss or damage resulting from an incorrect address.
4. Returns, Exchanges, and Refunds (Consumer Protection Act)
4.1. CPA Rights: As a South African consumer, you have the right to return goods in terms of the CPA.
4.2. Defective Goods: If a product is defective or unsuitable for the purpose for which it was intended, you may return it within [Specify a number, e.g., 6 months] of delivery. We will then, at your choice, repair or replace the goods, or provide a refund.
4.3. Cooling-Off Period (ECT Act): You have a seven (7) day cooling-off period, in terms of the ECT Act, to cancel an order without reason and without penalty, provided the goods are unused and in their original packaging. You will be responsible for the cost of returning the goods.
4.4. Handling Fee: We reserve the right to charge a reasonable handling fee for returned goods that are not defective.
5. Intellectual Property
5.1. The content, design, logo, and intellectual property rights related to the Website and products (including the “Lock’t” name and logo) are owned by or licensed to us.
5.2. You may not use, copy, or distribute any content from the Website without our express written permission.
6. Limitation of Liability
6.1. To the extent permitted by South African law, the Company shall not be liable for any direct, indirect, incidental, special, or consequential loss or damages, including but not limited to loss of profit, that may arise from the use of, or inability to use, the Website or the products purchased.
7. Contact Information
7.1. Customer Service: * Email: orders@lockt.co.za * Phone: (064) 332-1233